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[email protected]Common questions
Quick answers about getting started, payments, verification, and integration.
Create a merchant account, complete onboarding in the dashboard, and start with hosted invoices, payment links, or the API. Our team can help you choose the right flow for your business.
You can accept the cryptocurrencies enabled in your merchant account - typically major assets such as Bitcoin, Ethereum, and popular stablecoins. Available networks and assets are shown in your dashboard and at checkout.
Funds settle to your Cryptonly merchant wallet. Withdraw to an external address from the dashboard. Withdrawals incur the blockchain network fee only - Cryptonly does not add a withdrawal markup.
When a customer pays an invoice or checkout link, confirmed funds are credited to your merchant wallet. You can track balances and transaction history in the dashboard.
Business verification (KYB) affects your pricing tier and limits. Basic KYB unlocks standard deposit rates; unverified or high-risk profiles may have different terms. See our AML/KYC policy for details.
Yes. Create invoices and payment links directly from the dashboard - no code required. We also offer ready-made CMS plugins for quick integration - see our CMS plugins documentation. Developers can add API and webhook integration when you are ready to automate.
Yes. Add your logo, company name, and brand colors so hosted checkout and invoice pages match your business.
Yes. If a customer sends less than the invoice amount, the payment is tracked as partial. You can issue a follow-up checkout for the remaining balance depending on your integration setup.
You can price invoices in fiat currencies such as USD or EUR; Cryptonly calculates the crypto amount at checkout using live rates. Settlement is in crypto to your merchant wallet - Cryptonly is not a fiat payout service.
Every payment has a clear status: created, pending, confirmed, partially paid, expired, or failed. Your team sees updates in the dashboard; developers receive them via API and signed webhooks.
Cryptonly offers a TypeScript SDK, sandbox environment, signed webhooks, and plugins for WooCommerce, WHMCS, and Zapier - designed for reliable reconciliation without manual follow-up.
Cryptocurrency is digital value transferred on blockchain networks. For businesses it means borderless payments, faster settlement than many bank rails, and access to customers who prefer crypto - without giving up reconciliation and reporting tools.
Create an API key in Settings → Security for server-side requests such as invoice creation. Configure a webhook signing key so your backend can verify payment notifications cryptographically. Keys are environment-specific (sandbox vs production).